Accessibility
When we say inspiring the innovator in everyone, we mean everyone!
We are constantly working to ensure that The Tech Interactive is accessible to people of all backgrounds and abilities. We always welcome feedback on how we can improve accessibility.
Getting Here
Visitor drop-off and pickup is allowed at the main entrance of The Tech Interactive. Occasionally, city events may inhibit car access to our entrance, so be sure to check our website for updates before your visit!
Accessible parking for visitors with disabilities is always available near the main entrance on South Market Street.
Parking is also available at the Convention Center Parking Garage and the Second and San Carlos Parking garage. The Tech Interactive does not own or operate these garages. For more information, click the links below.
- The Convention Center Garage: https://parksj.org/parking-maps/convention-center/
- The Second and San Carlos Garage:https://parksj.org/parking-maps/second-san-carlos-street-garage/
Mobility and Physical Access
The Tech Interactive has two adult sized manual wheelchairs that guests may borrow for free. They are available on a first-come first-served basis. Please see a staff member at the information desk for assistance.
Seating is available throughout The Interactive for guests who just need time to rest their legs!
There are no stairs to enter The Interactive. Once inside, stairs, escalators and an elevator provide access to all three levels of The Interactive.
Sensory Information
Quieter times to Visit
We know that The Tech Interactive can get loud. Luckily, some times are generally less busy than others:
- Mornings: Beat the rush and get to The Interactive early!
- September–May: Our down season is generally less crowded than our summer months. Escape the rain for a day of fun at The Interactive.
- Members hours: Members receive early access to The Tech Interactive on the first Sunday of every month.
Crowd size is highly variable and depends on a wide range of factors including holidays, weather, school vacation schedules, and more. Call our Group Reservations team with questions about the best time to visit: 1-408-294-8324.
IMAX
The IMAX Dome Theater at The Tech Interactive includes four spaces for wheelchairs with four adjacent companion/semi-ambulatory seats. Unfortunately, we cannot guarantee that parties will be seated together. A staff member will escort visitors to these seats from the elevator. Our staff is also happy to provide printed scripts for select IMAX films upon request. If you need any other assistance, please notify IMAX staff at least 20 minutes before show time.
Bathrooms
Wheelchair accessible bathrooms are available on every floor of The Tech Interactive. A gender inclusive bathroom is located on the ground level.
Changing tables are available in every bathroom. A nursing station is also available on the lower level (it is not wheelchair accessible at this time). Water fountains are located near the bathrooms.
Visual and Language Access
The majority of videos in our exhibits have subtitles in both English & Spanish. The majority of the written labels in our exhibitions are provided in both English and Spanish.
Service/Assistance Animals
Service animals are welcome at The Tech Interactive. Service animals, as defined by the Americans with Disabilities Act, are dogs trained to do work or perform specific tasks for a guest with a disability. Other animals are not allowed in The Tech Interactive.
Lockers
Lockers are available to rent at The Tech Interactive for 50 cents per use. We have a limited number of lockers that are large enough to accommodate luggage.
Membership
- Allows unlimited visits for a year at less than the cost of two visits
- Good option for people with limited stamina. No need to see everything in one visit — stay 15 minutes or 5 hours, then return another day for free!
We are committed to making The Tech Interactive accessible to our entire community.
If you have a question not covered here, please contact us by phone 1-408-294-8324 or send us an email.