Admission fees support the mission of The Tech Museum of Innovation and our educational programs and activities. Fees, however, should not be a barrier to participation or access to the educational exhibits in our galleries. If you cannot afford the full admission fee, please see the staff at the Ticketing counter in the center of our lobby at the start of your visit. This does not include special exhibits or admission to the Hackworth IMAX Dome Theater. This offer is for individuals. If you have a group of 10 or more, please make a reservation in advance by calling 1-408-294-8324.
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Open Access Policy
Ticket Donation Policy
The Tech Museum of Innovation gets many requests each year for ticket donations and program support. The Tech works diligently to support a broad range of community requests to cultivate science and technology education and to inspire the innovator in everyone.
The Tech reviews each request in comparison to the relevancy to our mission, values and goals of the organization. Institutions that request ticket donations should be focused on education, children, the community or have sponsorship/partnership ties with The Tech programs and activities.
For school fundraisers, preference is given to schools that have visited the museum within the past two years.
Please note that organizations that are considered overtly political or religious, and events that are outside The Tech's mission and goals, will not be granted a ticket donation.
If you are a charitable organization and wish to request a ticket donation, or would like us to participate in a community event, please include a legal-sized, stamped, self-addressed envelope for your receipt. Mail your request to:
Attn: Ticket Donations
The Tech Museum of Innovation
201 South Market Street
San Jose, CA 95113
Please send your request on company or your organization's letterhead. Include the Federal Tax ID number, your mission statement, the date of the event and the deadline for you to receive the donation. Also, make sure to include a contact person, along with the address to send the donated tickets.
Due to the volume of requests we receive, requests will be reviewed every month, and must be received thirty (30) days prior to the event to be eligible for consideration.
Please do not send the request via e-mail. Only requests received via USPS will be reviewed for donations.
Refund/Exchange Policy on Tickets
ALL SALES ARE FINAL. NOT TRANSFERABLE. NO REFUNDS. Restrictions: Ticket is a revocable license. Any violation of law, or any inappropriate behavior by the user of this ticket may result in revocation of the license with no refund of the purchase price or any associated charges. No refunds, exchanges, or time extensions on expired tickets. Ticket is not redeemable for cash, not for resale, and not valid with any other offer. The Tech Museum is not responsible for any lost, duplicate, or stolen ticket(s). All prices listed are in U.S. dollars.
TICKET IS FOR PURCHASE OR TRANSFER BY ELECTRONIC MEANS ONLY. PURCHASE OF TICKET FROM OR SALES BY A THIRD PARTY IS NOT AUTHORIZED. TICKETS NOT PURCHASED ELECTRONICALLY CARRY A HIGH RISK OF BEING FRAUDULENT. THE TECH MUSEUM RESERVES THE RIGHT TO REQUIRE PHOTO I.D. FOR ENTRY. EACH BARCODE IS ELECTRONICALLY GENERATED UNIQUE AND IS VALID FOR ONE SCAN DURING LISTED DATES / TIMES ONLY. TICKET IS VOID IF ALTERED IN ANY WAY. THE TECH MUSEUM RESERVES THE RIGHT TO REFUSE SERVICE TO FRAUDULENT OR SUSPECT TICKET HOLDERS.
Disclaimer and Statement of Liability
Use of The Tech Museum of Innovation web site
The Tech, a not-for-profit educational museum, operates a web site on the World Wide Web under the name The Tech Museum of Innovation Web Site. Authorization to view, copy, print and distribute the content of The Tech web site is subject to approval of The Tech, and must meet the following conditions: (i) it is used for educational, non-commercial purposes only; (ii) any copy or portion must include The Tech copyright notice at the bottom of this page; (iii) no modifications are made; and (iv) The Tech reserves the right to revoke such authorization at any time, and any such use shall be discontinued upon written notice from The Tech.
Information the Tech Museum of Innovation Collects from Website Visitors
Registration information.When you register for an account on our Site, we ask you to provide contact information, including your name and email address. You may optionally provide demographic information (such as age and gender), and unique identifiers (such as membership or promotional identification numbers), which enables us to provide a more personalized experience on our Site.
Purchase information.If you purchase tickets through our online order forms, we collect and store contact information, including name and shipping address, and financial information, including credit card number and expiration date.
Information collected when you visit our Site. We automatically collect certain information when you use our Site, including information about how you use the Site and your IP address.
When you visit the Site, we collect certain information through the use of “cookies.” Cookies are small text files that Web servers place on an internet user’s computer that are designed to store basic information and to recognize your browser. For example, we set a cookie when you use our Site so that you don’t have to log in with a password when you visit our Site again. We also use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at google.com/policies/privacy/partners/. Please consult your web browser to learn the proper way to modify its cookie settings. Please note that if you delete, or choose not to accept, cookies from the Site, you may not be able to utilize the features of the Site to their fullest potential.
How The Tech Uses Information We Collect from Website Visitors
To provide and operate the Site.
To monitor and analyze usage and trends.
To personalize, improve, and promote the Site, such as providing content or features that match your demographics or interests.
To communicate with you, including to send you communications about services on our Site in which you have expressed interest, service announcements, administrative messages, promotional messages, and our email newsletters. From time to time, you may be subscribed to new categories of email newsletters. You can adjust your contact information by visiting theMy Account section of our website or opt out of receiving promotional communications by visitingMy Account or following the unsubscribe instructions contained in emails you receive from us.
To process your payment. Your payment information is used for billing purposes and to fill your ticket orders. We work with a third party service provider to process your payment. If we have trouble processing an order, we will use your contact information to get in touch with you.
How The Tech Shares Information We Collect from Website Visitors
Service providers. The Tech may disclose the information we collect, including personally identifiable information, to our service providers to perform functions and process user data on our behalf, including to manage transactions, payments, and purchases, and to otherwise support the Site.
Aggregated information. We may share aggregated information that does not identify you with third parties for various data purposes, including understanding site usage patterns and improving site functionality.
Advertising partners. We may also work with third party advertising partners to show you advertisements we think may be of interest to you. These third party partners collect non-personally identifying information from you through cookies when you visit our website and other websites. If you do not wish to receive our personalized ads, please visit the opt-out pages of the Network Advertising Initiative or the Digital Advertising Alliance to learn about how you may opt out of receiving personalized ads from member companies.
Third Party Links
The Tech does not knowingly collect personally information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete this information. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at please contact us at firstname.lastname@example.org.
Special Note to International Website Visitors
Warranties and Disclaimers
The Tech intends the information contained in The Tech web site to be accurate and reliable. However, errors may occasionally occur. Therefore, all information and materials are provided "AS IS." In no event will The Tech be liable for any indirect, special, incidental or consequential damages arising out of the use of the information contained in The Tech web site.
Feedback and Responses
Any comments or materials sent to The Tech web site including feedback data, such as questions, comments, suggestions and any other response, shall be deemed to be non-confidential. The Tech shall have no obligation of any kind with respect to such response, The Tech shall be free to use, reproduce, distribute and publicly display such response without limitation. The Tech Museum shall also be free to use any ideas, concepts, know-how or techniques contained in such response for any purpose whatsoever.
Third Party Companies and Products
Mention of third-party companies and products on The Tech Museum of Innovation web site is for informational purposes only and constitutes neither an endorsement nor a recommendation.